Ground shipping is free for all orders over $50 shipped within the 48 continental United States. Due to the higher cost of shipping to Hawaii and Alaska, an additional shipping and handling charge is applied to these areas. The shipping charge varies depending on where the package is being shipped. Overnight, 2-Day, and 3-Day shipping options are not eligible for free shipping but is available at an extra charge. For more information on shipping to Hawaii or Alaska OR express shipping options, please email firstname.lastname@example.org with the product(s) and the shipping address. Our shipping department will send an emailed response with the best shipping rate available.
Orders are processed Monday through Friday and are generally processed within 24 hours if received before 2pm PCT. Orders placed on weekends or after 2pm PCT will be processed the next business day. Customers will receive an email from USPS or UPS with a tracking number once your order has been processed to ship. If you do not receive any emails confirming your order or shipping of your order, please email email@example.com with your order number and one of our friendly representatives will be happy to assist.